Store Policies

Bunker Depot LLC

General Policies and Terms of Purchase

MUST BE 21 YEARS OLD TO PURCHASE FIREARMS 

Returns

In-Store: All sales are final. No returns. There is a 25% restocking fee on the following: 

1. Any canceled layaways.
2. Canceled decision pending backgrounds.
3. Non-approved backgrounds - do not purchase a firearm if you not able to pass a background check - no exceptions.
4. Any special orders.

Online: All sales are final. If you have a damaged item, please contact the manufacturer for a return slip. The product must be returned within 10 business days of the issuance of the RMA. All products must be packed in the original packaging, including any accessories, manuals, documentation and registration that shipped with the product. Please contact the manufacturer for any warranty work. 

Please note that we do not permit the return of the following products:

1. Special orders and products that are custom-configured to your specifications.
2. Products sold "as is" or "used" or that have been installed or used after receipt.
3. NFA items that require ATF Transfer after the start of paperwork.
4. Illumination devices, electronic sights, optics and night vision equipment.
5. Internet orders.

NOTE: We recommend that you use a carrier that offers shipment tracking for all returns  and either insure your package for safe return or declare the full value of the shipment so that you are protected if the shipment is lost or damaged in transit. If you chose not to use a carrier that offers tracking and insure or declare the full value of the product, you will be responsible for any loss or damage to the product during shipping.

The United States Postal Service (USPS) offers limited tracking capabilities and there is a 30-calendar-day waiting period before USPS will initiate a trace. The customer is responsible for shipping charges both ways on returns, as well as for shipping charges on shipments that are refused.

Website Disclaimer

Other items available for sale not listed on this website include discontinued parts or parts for firearms no longer produced. Please contact us if you have any questions regarding parts for firearms no longer produced.

All items on this website are subject to change without notice. This includes item availability, one-of-a-kind items and pricing.

Used Firearms

The seller provides all descriptions for used items. All descriptions for used items are honest and based on actual items being offered for sale. Items being sold in this manner will be marked as such. All sales on used items are final. Photos will be provided when available. 

General Firearm Sales

All firearms, magazines, receivers and restricted law enforcement items are sold and shipped in accordance with all existing federal, state and local laws and regulations. Firearms will ONLY be shipped to licensed FFL dealers. Many of the firearms, magazines and parts for sale on this website may be restricted or prohibited in your area. Please check your local and state regulations before ordering.

All new firearms are shipped in the original manufacturer's box, with magazine(s), accessories and applicable warranty. Firearms requiring warranty work must be returned to the factory within one year of purchase for repair. Accessories and special order items not normally sold by our store will not be covered under warranty even if these products are part of an integrated firearms package, unless we have guaranteed the entire package in writing. Please contact the original manufacturer for warranty information on all accessories and special order items.

Customer Service

If you encounter any problems with your order or the checkout process, or if you have any questions about the status of your order, simply contact our customer service staff through our Contact Us page.

Consumer Data Privacy

We respect your privacy and are committed to protecting it.

The Credit Card Billing Information, Shipping Information and Contact Information in our checkout process are required in order to process your order and deliver the product to you. We store some information for accounting reasons. Your information will not be shown to third parties not involved in the transaction, nor used to send you any unrequested information. The entire checkout process is handled through a secure SSL-encrypted connection.

The Credit Card Billing Information is sent directly to our payment provider who processes your credit card transaction. The credit card information is neither recorded nor stored by us and it can only be accessed by our payment provider. Each transaction has a very high level of security. Your credit card details are sent directly to the payment provider over a secure SSL-encrypted connection. They are not processed on our servers at any stage of the transaction, nor are they stored on our server.

Secure Transmission

All information collected during the checkout process is transmitted via industry standard Secure Sockets Layer (SSL) featuring 128-bit encryption. A Secure Sockets Layer (SSL) Certificate creates an encrypted link between a website and a visitor's web browser. This link ensures that all data passed between the website and the browser remains private and secure.

Order Fulfillment

We offer only in-store pick-up.

Online Price and Description Errors

Our online inventory changes every day. Occasionally an item may appear on the site by mistake or the item's description may contain a typographical error. We do not guarantee that titles, descriptions, pictures or prices on our site are error-free. We reserve the right to refuse any order including but not limited to orders for items with errors in the description or price. In the event that we cancel an order we will not charge the customer's credit card or we will refund the money.

If an item's description contains an error such as incorrect price and a customer makes the order, we will not process the order without first contacting the customer. If the order is mistakenly shipped, we may advise the customer to return the item in an unopened condition and we will refund the customer. By placing an order, the customer agrees that seller will be the final arbiter of discrepancies in the online catalog.

Ammunition Purchases

You must be 21 or older to purchase firearms and 21 or older to purchase handgun ammunition. Always make sure to use the correct ammunition for your specific firearms. Check your local laws for any other regulations.

Transfers

Standard Transfers: We charge a receiving/background check fee of $55.00 for standard non-NFA transfers.

Transfers not picked up within 14 days will be billed storage fees at $6 per week. 

Any transfers not picked up in 90 days will be disposed, sold or donated to a charity at the discretion of Bunker Depot LLC

NFA (National Firearms Act Items) Transfers: We do not accept any of these items if they arrive they will be sent back at owner's expense. All NFA transfers any machine gun, suppressor/silencer, AOW (any other weapon), destructive device and short-barreled rifle.

Additional Shipping and Handling Policies

Ammunition sales are FINAL. Returns cannot be accepted for ammunition.

We do not ship firearms out.